Phones & gadgets, verified first

The electronics scam problem

Phones, laptops, and gadgets are small, expensive, and easy to fake — which makes them the top target for online scams in Kenya. Common plays: a "brand new iPhone" that's a refurbished clone, a sealed box containing tiles, or a seller who vanishes the moment M-Pesa confirms.

How escrow protects your gadget purchase

• Agree the deal — exact model, condition, storage, accessories included.
• Create the escrow transaction — describe the device, set a deadline that allows delivery and inspection time.
• Pay into escrow by M-Pesa — the seller is notified by SMS & WhatsApp that payment is locked in.
• Receive and verify — check IMEI (*#06#), test the device, confirm serial numbers and condition.
• Release — satisfied? One tap pays the seller instantly.

What to check before releasing

• IMEI/serial matches the listing and box — dial *#06# to confirm
• Device powers on, charges, and has no account locks (iCloud/Google FRP)
• Screen, battery health, and storage match what was agreed
• All promised accessories are included

For sellers too

Legit sellers benefit — buyers can't claim "not received" after you've delivered, and payment is confirmed before you hand anything over. See seller protection.