Deliver only when payment is secured

How seller protection works

The biggest risk for sellers is delivering first and never getting paid. Kenya Escrow flips that: the buyer deposits the full amount into escrow before you deliver anything. You receive an SMS & WhatsApp notification with a tracking link confirming the payment is secured — then you deliver knowing the money already exists.

What you're protected against

• Fake buyers — no more delivering to someone who "will pay after". Payment is confirmed before you move.
• Fake payment screenshots — escrow notifications come from us, not from edited M-Pesa messages.
• Endless negotiation after delivery — the amount is agreed and locked upfront.
• Bounced promises — release happens on the buyer's confirmation, straight to your M-Pesa.

What if the buyer claims they never received it?

A buyer cannot reverse or claw back the payment on their own — once it's in escrow, only their release or a decision by our team can move it. If the buyer raises a dispute, the funds freeze and we act as a neutral arbitrator: both parties submit evidence and we decide where the money goes. If you delivered as agreed, you don't lose the goods and the payment.

This matters most for digital deliveries — social media or gaming accounts, domains, files, online services. Always keep proof of the handover: screenshots of what you sent, the chat thread, and timestamps. That evidence is what wins a dispute.

Your tracking link

After the buyer pays, you automatically get a tracking link by SMS & WhatsApp. It shows the order status, amount, and deadline — view-only, so it can't move funds. When the buyer confirms delivery, the release hits your M-Pesa immediately.

Honest dealing, fast payment

Deliver what was agreed, on time, and you get paid instantly when the buyer confirms. If a buyer is unresponsive or unreasonable, the dispute process lets you present your side — funds aren't released arbitrarily.

How to get started as a seller

You don't need to register. Ask your buyer to pay through Kenya Escrow — or if you're starting the deal, send them to the homepage to create the transaction with your M-Pesa number.