Freelance work, payment guaranteed

The freelancer payment problem

Every Kenyan freelancer knows the two bad options: ask for payment upfront and watch clients walk away, or do the work first and chase payment for weeks. Clients face the mirror-image risk — pay upfront and the "freelancer" disappears. Escrow removes the standoff.

How it works for freelance projects

• Client creates the transaction — describes the project, sets the delivery deadline, enters both M-Pesa numbers and the agreed amount.
• Client pays into escrow — the freelancer is notified by SMS & WhatsApp that the full payment is secured.
• Freelancer delivers the work — within the agreed deadline.
• Client reviews and releases — approved? Payment lands on the freelancer's M-Pesa instantly.

For freelancers

Stop working on promises. When a client pays into escrow, you get proof the money exists before you write a line of code or design a single screen. Deliver on time, deliver what was agreed — and you're paid immediately on approval. See seller protection.

For clients

Your deposit is protected — it sits in escrow, not in the freelancer's pocket. They only get paid when you confirm the work is delivered as agreed. If the freelancer vanishes, your money stays locked in escrow and a dispute can be raised. See buyer protection.

Milestones and larger projects

For bigger jobs, split the project into milestone transactions — design, development, revisions — each with its own escrow payment and deadline. You release as each phase is approved, keeping momentum on both sides.

Works for any service

Web development, design, writing, photography, consulting, repairs, tutoring — any work where payment should follow delivery. Sellers can receive up to KSh 240,000 per transaction — split larger projects into milestones.